I own a small parts repair service in Florence. We serve a 3 county area, so we stay pretty busy. One of my customers about a year ago had pointed out to me that there were some really awful reviews about us on a few sites. I had no idea they were there! These reviews and comments were from people who we had no record in our systems of doing work for. I just knew they were created by a competitor not far away. These fake reviews were really hurting our business, so I decided to get some help to get rid of them. I contacted the folks over at Swamp Fox Consulting and they suggested their online reputation management service to help get rid of negative reviews. They came up with a plan to help us and we got to work right away. They seemed to understand exactly what had happened and how to repair the damage. So, here we are 4 months later, and the damage has pretty much been replaced with positive comments and reviews….. These guys are pretty sharp!!